We at Growing Thru Grace make every effort to meet your high standards for quality products, accurate descriptions, reliable shipping and exceptional customer service. If you should experience a problem,question or concern, please e-mail us immediately.
We ship via US Postal Service to the lower 48 states. When placing an order, you can select which method is best for you based on price and delivery time. A tracking number (if available) will be provided uponorder processing.
USPS Shipping Methods
- Express Mail This money-back guaranteed overnight to 2 day service includes tracking, proof of delivery, and insurance up to $100.
- Priority Mail Priority Mail service offers 2-3 day service to most domestic destinations.
- Media Mail Used for books, film, manuscripts, printed music, printed test materials, sound recordings, play scripts, printed educational charts, loose-leaf pages and binders consisting of medical information, videotapes, and computer-recorded media such as CD-ROMs and diskettes. Delivery time is estimated at 10 days coast to coast.
* We agree to replace any defective merchandise during the 90 day warranty period.
* Defective products returned to us in original packaging will be replaced.
* A 20% Restocking fee will apply on non-defective returns if a Company Credit is requested (Sorry No Cash Refunds).
* The returned item should include a note explaining the problem & the appropriate " return shipping address".
* Please allow 1-2 weeks for processing and delivery.
* You will receive an email from our returns department informing you of your credit after it has been applied to your account.
* No returns sent COD will be accepted. Returns must be sent pre-paid.
IMPORTANT: All returns must go through our online Return Authorization process shown below.
To get an RA number, e-mail us at firstname.lastname@example.org
When we receive your RA request e-mail, you will receive an RA number which will need to be printed clearly on the outside of the package being returned. Any returned package that does not have an RA number will bereturned to sender.A
The mailing address:
Growing Thru Grace
PO Box 1954
Whittier, California 90609